top of page


Dear Users, please read and accept the following terms and conditions very carefully before your use of our website Your use of is a confirmation of your acceptance and compliance with the following terms and conditions (henceforth referred to as "Terms").

We reiterate that by subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services. These Terms and various other policies are binding as per the provisions of the Information Technology Rules, 2011 formulated under the Information Technology Act of 2000.

In these Terms, references to "you", "user" shall mean the end user accessing the Website, its contents and using the Services offered through the Website, "Service Providers" “Logistics Partner” mean independent third party service providers, and "we", "us",“our”, “Amalfi”, and  “” shall mean our Company  and its affiliates.

The Company may amend the Terms by posting a revised version on the website from time to time. The revised version would be effective from the time we post it on the Site and in the event you continue to use our website you are impliedly agreeing to the revised Terms.

1. General Overview

a) or Amalfi ("Website") is an Internet based content and e-commerce (Online retail) portal. Amalfi is an online thrift fashion community that provides users with a platform to buy new or pre-owned designer /non-designer merchandise.

b) Use of the Website is offered to you on the condition of your acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. Amalfi at its sole discretion reserves the right not to accept a user from registering on the Website without assigning any reason thereof.

c) The right to use the Site is personal to the User and is not transferable to any other person or entity. The User shall be responsible for protecting the confidentiality of their password(s), if any. The User acknowledges that, although the Internet is often a secure environment, sometimes there are interruptions in service or events that are beyond the control of the Company, and the Company shall not be responsible for any data lost while transmitting information on the Internet. While it is the Company’s objective to make the Site accessible 24 hours a day, the Site may be unavailable from time to time for any reason including, without limitation, routine maintenance. You understand and acknowledge that due to circumstances both within and outside of the control of the Company, access to the Site may be interrupted, suspended or terminated from time to time. The Company shall have the right at any time to change or discontinue any aspect or feature of the Site, including, but not limited to, content, hours of availability and equipment needed for access or use. Further, the Company may discontinue disseminating any portion of information or category of information may change or eliminate any transmission method and may change transmission speeds or other signal characteristics.

2. User Eligibility and Website Access 

a)Use of the Site is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents, of unsound mind are not eligible to use the Site. If you are a minor i.e. under the age of 18 years, you cannot register as a member of the Site and shall not purchase any items on the Site. As a minor if you wish to purchase or sell an item on the Site your legal guardian or parents who have registered as users of the Site may make such purchase or sale on your behalf. We reserve the right to terminate your membership and refuse to provide you with access to the Site if it is brought to our notice or if it is discovered that you are under the age of 18 years.

b) We grant you a limited license to access and make personal use of the Site and the Service. This license does not include any downloading or copying of account information for the benefit of another vendor or any other third party; caching, unauthorized hypertext links to the Site and the framing of any content available through the Site uploading, posting, or transmitting any content that you do not have a right to make available (such as the intellectual property of another party); uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; or any use of data mining, robots, or similar data gathering and extraction tools. You may not bypass any measures used by us to prevent or restrict access to the Site. Any unauthorized use by you shall terminate the permission or license granted to you by us.

3. User Account, Password, and Security 

You will be able to generate a password and an account upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (i) immediately notify Amalfi of any unauthorized use of your password or account or any other breach of security, and (ii) ensure that you exit from your account at the end of each session. (iii) You shall also ensure that you access the website from an authorized source and connection. Amalfi cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

You shall not host, display, upload, modify, publish, transmit, update or share any information or share/list(s) any information or item that:(a) belongs to another person and to which You do not have any right to (b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner, whatsoever (c) harm minors in any way (d) infringes any patent, trademark, copyright or other proprietary rights (e) violates any law for the time being in force (f) deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature (g) impersonate another person (h) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource (i) threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation (j) shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers; We will only use your Information in accordance with this Agreement and/or our Privacy Policy.

4. Facilities available for Users

Amalfi provides a number of Internet-based facilities/services through its Website, with the core function of the Website being an online retail platform for pre-owned fashion apparels and accessories.

Buyers/Sellers please note the following;

(1) Colors of the Products. While we have made every effort to display as accurately as possible the colors of the products that appear on the Site, we cannot guarantee that your monitor or screen’s display of any color will be completely accurate, as computer monitors and screens of electronic devices vary.

(2) Electronic Communications

When You use the Site or send emails or other data, information or communication to us, You agree and understand that You are communicating with us through electronic records and You consent to receive communications via electronic records from us periodically and as and when required. We will communicate with you by email or by an electronic record on our Site which will be deemed adequate service of notice / electronic record.

5. Buyers on Amalfi

The Buyers have the option to register on our website and create their account by generating their passwords. By using this option they would have the advantage to receive various information from us about our products according to their buying preferences. The Buyer can purchase ournew/second hand/pre-owned/pre-loved merchandise such as clothing, and accessories of various luxury and high street brands (collectively called, “Products"and/or “Items”). The Products can be purchased through our Website. We offer various methods of payments by the Buyers which includes Pre-payment before delivery by using Internet banking, Credit /Debit card & wallets facilities linked through our Payment Gateway partners.The sale/purchase of Products shall be additionally governed by specific policies such as cancellation, return& refund policy, privacy policy etc. (which are found on the URL, and all of which are incorporated here by reference. In addition, these terms and policies may be further supplemented by other material or information which may be displayed on the webpage.

5.1 The Buying Process.

As a buyer you can select any item you wish to purchase and add it to your cart. Once its gets added to your cart you can check out immediately. You can pay by using your Credit/Debit card, wallet or Net banking by clicking on the link of any of our payment gateway partners.  On us receiving the payment, you shall receive an email and SMS confirmation from our side of the order placed by you. You are requested to quote the same order number for any future communications between us and we shall also do the same. 

5.2 Pricing of our products.

Our prices (called the Amalfi price) are set taking into consideration the product(s) approximate original price, its brand profile, its condition based on how it has been used and maintained, its fashion quotient, its seasonal applications and its current market demand. Prices and availability are subject to change without any prior notice. The prices mentioned on the Site are not subject to comparison with the same or similar product(s) and/or service(s) available through any online or offline sale. The pricing is subject to our pricing policy and the prices shall be determined only at our sole discretion.While we strive to provide accurate product and pricing information, an inadvertent mistake or typographical errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We will have the right to modify the price of the product and contact you for further instructions using the e-mail address or telephone number provided by you during the time of registration, or cancel the order and notify you of such cancellation.

5.3 Cancellation by Us

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available, inaccuracies or errors in product(s) or pricing information, or any defect regarding the quality of the product(s) or any questions related to authentication. We may also require additional verification's or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit/debit card, wallets or Internet Banking has been charged, the said amount will be reversed back to you throough the same payment method as utilized by you. 

5.4 Cancellations by the User

In case of requests for order cancellations, we reserve the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been processed by us, we shall cancel the order and refund the entire amount. A request for cancellation of order shall be valid and accepted only till the order has not been shipped. The User agrees not to dispute the decision made by us and accepts our decision regarding the cancellation. Frequent cancellations by any particular User may compel us to bar/blacklist the said User and our decision would stand final. Please refer to our Cancellation policy for further details.

5.5 Fraudulent / Declined Transactions

We may constantly monitor the user's account in order to avoid fraudulent accounts and transactions. Users with more than one account or availing our services fraudulently shall be liable for legal actions under applicable law and we reserve the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. We reserve the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or omissions in breach of these terms and conditions. In the event of detection of any fraudulent or declined transaction, prior to initiation of legal actions, we reserve the right to immediately delete such account and dishonor all past and pending orders without any liability. For the purpose of this clause, we shall owe no liability for any refunds. We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction on Account of the Cardholder/Account holder exceeding their limits or facilities or arrangements with their banks.

5.6 Credit /Debit Card Details

You agree, understand and confirm that the credit/debit card & wallet details provided by you for availing of services on the site will be genuine and authentic and you shall not use the credit/debit card and/or wallet which are not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit/debit card details to our Payment gateway partners. Further you understand and acknowledge that the said information will not be stored or utilized by us in any way whatsoever. We will not be liable for any credit/debit cards, wallets or net banking related fraud. The liability for use of any Cards/Wallers/Net Banking fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.

5.7 Indemnity

You shall to the fullest extent indemnify and hold harmless the Company, its subsidiaries and affiliates, and their respective officers, directors, shareholders, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of your breach of this Agreement, or the documents it incorporates by reference, or your violation of any law, rules or regulations or the rights of a third party.

5.8 Invoicing & Taxation.

The price of our merchandise displayed on the website is inclusive of GST. The GST charged would depend upon the destination where the order has to be shipped and the rate of Tax would depend on the GST tax rate of the item. We reserve the right to collect GST on shipping charges, if shipping charges are levied separately by us. We also reserve the right to claim from the Buyer any Entry levies/charges paid by us for delivering the order.

5.9 Delivery

We would strive to deliver the products to Users within 7 working days from the day of close of sale depending upon the shipping location. However, the exact delivery status would depend on the user’s location. The delivery time to Users is subject to the Logistic infrastructure at their location. Other factors include delay in delivery through the courier partner, transporters ’strike etc. We would require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. It is taken into consideration that you are buying the goods for your own use and not for resale, which you would have to agree to.

Further, we may at times be unable to deliver the confirmed order(s) to you and the reason for the same could be inclusive of but not limited to the following:

(i) unavailability of the relevant product;

(ii) poor/improper/defective quality of the relevant product ascertained through our quality audit process; and,

(iii) inaccuracies or errors in product or pricing information. In the event of any circumstance(s) as aforementioned; you shall not be entitled to any damages or monetary compensation.

In the event we are unable to deliver the confirmed order(s) as mentioned herein above and the payment for such order(s) has been made by you through your credit/debit card, wallet  or internet banking, the amount paid by you while placing the order(s) on the Site will be reversed back to you through the same payment method as utilized by you. 

(iv) If your order is received at the end of the day, your order shall be processed on the next working day. If your order is received on the weekend (Saturday & Sunday) or on a holiday in the state of Maharashtra, your order shall be processed on Monday or on the next working day, accordingly.

6. Returns & refunds

Click here to see the Return and Refund Policy

7. Privacy Policy 

The user hereby consents, expresses and agrees that she/he has read and fully understands the Privacy Policy of The user further consents that the terms and contents of such Privacy Policy are acceptable to him/her/them.

8. User Warranty and Representation

The user guarantees, warrants, and certifies that you are the owner of the content which you submit and are authorized to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name, service mark, and copyright formerly or currently used by you in connection with the services rendered by Amalfi.

9. Intellectual Property Rights

Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to Amalfi.  

10. Links To Third Party Sites 

Due to social media integration, the Website may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Amalfi, and we are not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Amalfi is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. Amalfi would only be providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by us or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

11. Disclaimer Of Warranties/Limitation Of Liability 

Amalfi has endeavored to ensure that all the information on the Website is correct, but Amalfi neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, Product or Service. In no event shall Amalfi be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages or losses resulting from: (a) the use or the inability to use the Services or Products; (b) unauthorized access to or alteration of the user's transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, loss through logistics, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall Amalfi be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, Amalfi shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Amalfi's control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

12. Indemnification

12.1. In addition to any other indemnification obligation of the Seller in this Agreement, the Seller shall indemnify and hold harmless Amalfi , its affiliates, successors, agents, assigns, and each of their directors, officers, employees, associates, agents, and representatives from and against any Claim incurred by reason of (i) any breach or alleged breach by the Seller of this Agreement; (ii) any violation by the Seller of Applicable Law or Consents or Seller not obtaining any Consent; (iii) any breach by the Seller of any Policies or any other policies; (iv) any infringement and passing off of Intellectual Property Rights of any third party; (v) Your breach of legally binding product and / or public liability; (vi) the Products or the content of the Products; or (viii) any cheating, misappropriation, fraud or illegal activity of Seller or any of its employees or representatives.

12.2. You shall be under an obligation to ensure that Amalfi is not made a party to any third party Claims and shall promptly and unilaterally take adequate steps to absolve Amalfi from any liability of any nature whatsoever, either present or anticipated.

13. Force Majeure

Neither you nor Amalfi will be deemed to have any liability whatsoever to the other or to any third party for any failure of performance hereunder occasioned by an act of God, force of nature, war or warlike activity, insurrection or civil commotion, labor dispute, transportation delay, governmental regulatory action whether or not with proper authority or other cause similar or dissimilar to the foregoing and beyond its reasonable control, provided the affected party gives prompt notice to the other party.

14. Termination

a)   Amalfi may suspend or terminate your use of the Website including deleting your Account or any Service if it believes, in its sole and absolute discretion that you have breached, violated, abused, or unethically manipulated or exploited any term of these Terms or anyway otherwise acted unethically.

b)   If you or Amalfi terminates your use of the Website or any Service, Amalfi may delete any content or other materials relating to your use of the Service and Amalfi will have no liability to you or any third party for doing so.

15. Governing Law

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts in Mumbai. 

16. Arbitration

If any dispute arises between you and Amalfi during your use of the Website or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of this Agreement, and the Privacy Policy or the documents they incorporate by reference, the dispute shall be referred to a sole Arbitrator who shall be an independent and neutral third party identified by the Company. The place of arbitration shall be Mumbai. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language. 

17. Severability

If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect. 

18. Report Abuse

As per these Terms, users are solely responsible for every material or content uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to


bottom of page